Case Studies

The Problem
The business had spent two years trying to build software internally, but the result was not usable. On top of that, sales reporting lagged far behind the needs of the business, and employee onboarding was still heavily paper-based.
What Digicomm Changed
We started by auditing the business and identifying which process would create the most immediate impact. From there, we built real-time sales reporting and turned employee enrollment into a paperless workflow that also gave the company better control over staffing and shifts.
The Outcome
Leadership gained faster access to the information they needed to run the business more effectively. As improvements began to compound, the business was able to support substantial growth with systems that were better aligned to the pace of its operations.

The Problem
The company had spent more than six years and a significant amount of money pursuing a pipeline traceability system that never reached a practical outcome. The approach required too much hardware, too many people in the field, and did not give the organization the level of visibility it needed.
What Digicomm Changed
After a detailed audit, we proposed a different technology path built around mobile data management, automated monitoring, and workflows that reduced the burden on field operations. We also tied the solution into the company’s GIS platform so traceability data could be managed much closer to real time.
The Outcome
The result gave the company a stronger operational foundation and a more competitive position in its market. It also created a platform the organization could build on for future improvements instead of continuing to invest in a system that was not delivering.
